Payments can be processed by mail, in person, emailed monthly invoice (which you can pay online through the emailed invoice), or by calling our office. You may also arrange to have payment be automatically deducted from your credit card or debit card. Please ask your customer care representative about this feature.
Can I pay my bill automatically every month?
Yes. We encourage our customers to sign up for automatic monthly payment to avoid missed payments and late fees.
Will I receive a monthly invoice?
Yes if you provide us with a current email address we can email you an invoice each month. We do not provide U.S. Mailed out monthly invoices.
What about insurance?
As stated in your lease, we don’t carry insurance on your goods. We have brochures available with information on insurance coverage by SBOA Tenant Insurance for your goods.
How do I calculate how much storage space to rent?
Our expert customer care representatives can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed or click on the Storage Calculatortab under storage tool tab at the to of this page..
How much notice must be given when I move out?
We require a 10-day written notice to move out. Full details on the moving out policy will be provided for you at the time of move-in.
Do you have outdoor storage for boats, RVs and other vehicles?
No, but we do provide storage units for car storage.